> This page is for Data API, version v1. > For other versions, use one of these documentation indexes: > - v2 (default): https://developers.webflow.com/data/v2.0.0/llms.txt > - v2 Beta: https://developers.webflow.com/data/v2.0.0-beta/llms.txt > - v1: https://developers.webflow.com/data/v1.0.0/llms.txt > For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://developers.webflow.com/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developers.webflow.com/_mcp/server. # Order Changed > The information about the order that changed ## Trigger Type `ecomm_order_changed ` ## Properties | Field | Type | Description | | :------------------- | :-------- | :--------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `orderId ` | string | The order id. Will usually be 6 hex characters, but can also be 9 hex characters if the site has a very large number of orders. Randomly assigned. | | `status ` | string | One of `pending`, `unfulfilled`, `fulfilled`, `disputed`, `dispute-lost`, or `refunded` | | `comment ` | string | A comment string for this order editable by API user (not used by Webflow). | | `orderComment ` | string | A comment that the customer left when making their order. | | `acceptedOn ` | string | The ISO8601 timestamp that an order was placed. | | `disputedOn ` | string | If an order was disputed by the customer, then this key will be set with the ISO8601 timestamp that Stripe notifies Webflow. Null if not disputed. | | `disputeUpdatedOn ` | string | If an order was disputed by the customer, then this key will be set with the ISO8601 timestamp of the last time that we got an update. Null if not disputed. | | `disputeLastStatus ` | string | If an order was disputed by the customer, then this key will be set with the dispute's status. | | `fulfilledOn` | string | If an order was marked as 'fulfilled', then this is the ISO8601 timestamp when that happened. | | `refundedOn` | string | If an order was refunded, this is the ISO8601 of when that happened. | | `customerPaid` | object | An instance of the OrderAmount object. | | `netAmount` | object | An instance of the OrderAmount object. | | `requiresShipping` | Boolean | A Boolean indicating whether the order contains one or more purchased items that require shipping. | | `shippingProvider` | string | A string editable by the API user to note the shipping provider used (not used by Webflow). | | `shippingTracking` | string | A string editable by the API user to note the shipping tracking number for the order (not used by Webflow). | | `customerInfo ` | object | An instance of the OrderCustomerInfo object. | | `allAddresses` | \[object] | All addresses provided by the customer during the ordering flow. | | `shippingAddress` | object | An instance of the OrderAddress object. | | `billingAddress` | object | An instance of the OrderAddress object. | | `purchasedItems` | \[object] | An array of all things that the customer purchased. | | `stripeDetails` | object | An instance of the StripeDetails object. | | `stripeCard` | object | An instance of the StripeCard object. | | `totals` | object | An instance of the OrderTotals object. | | `customData` | \[object] | An array of additional inputs for custom order data gathering. Each object in the array represents an input with a name, and a `textInput`, `textArea`, or `checkbox` value. | | `downloadFiles` | \[object] | An array of downloadable file objects. | | | | | ## Example ```json { "orderId": "dfa-3f1", "status": "unfulfilled", "comment": "", "orderComment": "", "acceptedOn": "2018-12-03T22:06:15.761Z", "disputedOn": null, "disputeUpdatedOn": null, "disputeLastStatus": null, "fulfilledOn": null, "refundedOn": null, "customerPaid": { "unit": "USD", "value": 6099, "string": "$60.99" }, "netAmount": { "unit": "USD", "value": 5892, "string": "$58.92" }, "requiresShipping": true, "shippingProvider": null, "shippingTracking": null, "customerInfo": { "fullName": "Customerio Namen", "email": "renning+customer@webflow.com" }, "allAddresses": [ { "type": "billing", "addressee": "Customerio Namen", "line1": "123 Example Rd", "line2": "", "city": "Examplesville", "state": "CA", "country": "US", "postalCode": "90012" }, { "type": "shipping", "addressee": "Customerio Namen", "line1": "123 Example Rd", "line2": "", "city": "Examplesville", "state": "CA", "country": "US", "postalCode": "90012" } ], "shippingAddress": { "type": "shipping", "addressee": "Customerio Namen", "line1": "123 Example Rd", "line2": "", "city": "Examplesville", "state": "CA", "country": "US", "postalCode": "90012" }, "billingAddress": { "type": "billing", "addressee": "Customerio Namen", "line1": "123 Example Rd", "line2": "", "city": "Examplesville", "state": "CA", "country": "US", "postalCode": "90012" }, "purchasedItems": [ { "count": 1, "rowTotal": { "unit": "USD", "value": 5500, "string": "$55.00" }, "productId": "5eb9fd05caef491eb9757183", "productName": "White Cup", "productSlug": "white-cup", "variantId": "5eb9fcace279761d8199790c", "variantName": "white-cup_default_sku", "variantSlug": "white-cup-default-sku", "variantImage": { "fileId": "5bfedb42bab0ad90fa7dad2e", "url": "https://dev-assets.website-files.com/5bfedb42bab0ad90fa7dac03/5bfedb42bab0ad90fa7dad2e_5bb3d019b3465c6e8a324dd7_458036-unsplas.png" }, "variantPrice": { "unit": "USD", "value": 5500, "string": "$55.00" }, "height": 7, "length": 2, "weight": 5, "width": 4 } ], "purchasedItemsCount": 1, "stripeDetails": { "refundReason": null, "refundId": null, "disputeId": null, "chargeId": "ch_1DdPYQKMjGA7k9mI2AKiBY6u", "customerId": "cus_E5ajeiWNHEtcAW" }, "stripeCard": { "last4": "4242", "brand": "Visa", "ownerName": "Customerio Namen", "expires": { "year": 2023, "month": 12 } }, "totals": { "subtotal": { "unit": "USD", "value": 5500, "string": "$55.00" }, "extras": [ { "type": "tax", "name": "State Taxes", "description": "CA Taxes (6.25%)", "price": { "unit": "USD", "value": 344, "string": "$3.44" } }, { "type": "tax", "name": "County Taxes", "description": "LOS ANGELES Taxes (1.00%)", "price": { "unit": "USD", "value": 55, "string": "$0.55" } }, { "type": "tax", "name": "Special District Taxes", "description": "Special District Taxes (2.25%)", "price": { "unit": "USD", "value": 124, "string": "$1.24" } }, { "type": "shipping", "name": "Flat Rate", "description": "", "price": { "unit": "USD", "value": 599, "string": "$5.99" } }, { "type": "discount", "name": "Discount (SAVE5)", "description": "", "price": { "unit": "USD", "value": -500, "string": "-$ 5.00 USD" } } ], "total": { "unit": "USD", "value": 6122, "string": "$61.22" } }, "customData": [ { "textInput": "(415) 123-4567", "name": "Telephone" }, { "textArea": "Happy birthday Mom!", "name": "Gift note" }, { "checkbox": true, "name": "Send as gift" } ], "downloadFiles": [ { "id": "5e9a5eba75e0ac242e1b6f64", "name": "The modern web design process - Webflow Ebook.pdf", "url": "https://webflow.com/dashboard/download-digital-product?payload=5d93ba5e38c6b0160ab711d3;e7634a;5eb1aac72912ec06f561278c;5e9a5eba75e0ac242e1b6f63:ka2nehxy:4a1ee0a632feaab94294350087215ed89533f2f530903e3b933b638940e921aa" }, { "id": "5e9a5eba75e0ac242e1b6f63", "name": "The freelance web designers guide - Webflow Ebook.pdf", "url": "https://webflow.com/dashboard/download-digital-product?payload=5d93ba5e38c6b0160ab711d3;e7634a;5dd44c493543b37d5449b3cd;5e9a5eba75e0ac242e1b6f63:ka2nehxy:6af5adf7c6fff7a3b0f54404fac1be492ac6f1ed5340416f1fe27c5fd4dd8079" } ] } ```